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Here you have an overview of all scheduled meetings, you can easily reschedule them. Update your details if you need to (only yours, no others allowed).
Do not reschedule bookings that are due 4 hours before the date and then if you reschedule them for another time, the booking will be manually (humanly) moved back to the original time. Failure to show up for your appointment will result in a 100% cancellation fee being charged and the terms and conditions of your subsequent booking being changed until this fee is paid. If you have paid in advance (by card, coupon or season ticket), the payment will be forfeited as a 100% cancellation fee and the membership conditions will not change.

Access to the Member Base may be granted outside of night hours to maximize the protection of personal data. At night, login attempts are redirected to the main page of the site.

Don't know your password? After entering the wrong login credentials, you will be prompted to generate a new one.

If you have any problems generating a password, please contact us. Describe which account it is (especially the email address and name) and we will send you a new password or otherwise help you to make it work.
You can change your new password at any time by logging in to the Members Area.

We will delete your personal data as required by email or via contact form. If it is not in our legitimate interest to manage your data for more than two years after your last booking, your data will be deleted. After this time, you cannot log in and in the case of a new booking your new login details will be automatically created - this is done by the system first sending your login details and then the booking notification. If your official details on all documents proving your indentity have changed, your own email address or phone number has changed, please change these details here on this page after you have logged in.
More information is contained under the terms and conditions for the handling of personal data.